Frequently asked questions: Common

- When do I need to calibrate my scanner ?
- Windows 95 reports ‘New Device Found’ and I don’t have a driver, what do I do ?
- Do I need a special power adapter for my Transparent Media Adapter ?
- Can I use a Transparent Media Adapter with another Microtek scanner ?
- What does the grey Microtek template do and when do I need to use it?
- Error message, "Can't communicate with scanner. You may need to change the lamp"
- A Start Scan or an Internal SEM Error occurs, why ?
- The MICROTEK PARALLEL PORT HOST ADAPTER is listed in DEVICE MANAGER, but has a yellow exclamation mark?
- Must my scanner be powe#D72D28 up first or my computer?
- Why does my mouse stops working or your computer locks up after installing or while booting after installation?
- I sometimes get a "Fatal Exception error 0E" and the screen turns blue while booting into windows?
- Why my scanner is not found anymore after printing?
- Can my scanner work with an IOMEGA ZIP 100MB drive?
- Important Notes for Windows NT 4.0 Installing ScanWizard and the Adaptec card under Windows NT V4.0
- The correct way of installing a parallel scanner in Windows 95:
- Which Microtek Scanners are supported under Windows 95 ?
- What is the correct driver to use under Windows 95 ,Windows NT 4.0 or Windows 3.11
- Can I use my scanner with OS/2
- What is the use of a firmware upgrade and when do I need one ?
- What’s the difference between 30 bit and 36 bit scanning?
- Why 36-bit scanning? since most applications are 24-bit, and is there any 36-bit (or above) application available in the world?
- What is Dynamic Range or Density Range? How important is it to a scanner?
- How important is speed to a scanner?
- Why negative scan is always not so agreeable? Does Microtek has any solution to a negative scan?
- Can your scan results in CMYK mode? I heard some CCD scanners have already this feature, is that the same as drum scanner’s CMYK scan?
- A scanner features its scanning resolution can reach 9600 dpi, what is it all about?
- How can I still use my older 300 / 400 / 600 series scanner with windows 95 ?
- Is it needed to terminate a Microtek Scanner and why is there no terminator included ?
- I have an E6 with f/w 1.41, what are known problems with ADF600 ?
- I have an E3 with f/w 1.41, what are known problems with ADF600 ?
- My Pagewiz only scans white pages, how do I solve this ?
- What does ‘System Buffer Ram Failure’ mean when using a Pagewiz?
- Which ScanWizard version should I use with an E6 ?
- Which ScanWizard version should I use with a 35t plus ?
- QuickPanel Crashes Under Windows 95. Why is this ?
- Can I use the Microtek Scanners With SCSI Host Controllers ?
- What drivers do I need to install the 1502E Interface card ?
- What is DCR for? How should I use it?
- Microtek does not support 3rd party SCSI-cards other than those of Adaptec. However, as most SCSI-card work alike, we hereby send you our standard Adaptec fax. We hope it is of any use to you.
- When using a filmscanner it is possible to select the type of negative film you use. Because there are only a few types listed it’s very well possible that your type is not listed. It is however easy to create your own negative film types. To do this just follow the steps:

Microtek Europe B.V. phone: +31/(0)10/2425630 fax: +31/(0)10/2425636