Frequently asked questions: ScanMaker 4, 5, 6400XL & 9600XL

- The MICROTEK PARALLEL PORT HOST ADAPTER is listed in DEVICE MANAGER, it has no conflicts and does not have a yellow exclamation mark on it. When I go to scanner test, I get no scanner connected, but it shows SMPLSCSI as the HOST INTERFACE CARD?
- Why does my mouse stops working or your computer locks up after installing or while booting after installation?
- I sometimes get a "Fatal Exception error 0E" and the screen turns blue while booting into windows?
- Why my scanner is not found anymore after printing?
- The correct way of installing a parallel scanner in Windows 95:
- Which Microtek Scanners are supported under Windows 95 ?
- What is the correct driver to use under Windows 95 ,Windows NT 4.0 or Windows 3.11
- Can I use my scanner with OS/2
- What’s the difference between 30 bit and 36 bit scanning?
- How important is speed to a scanner?
- Can your scan results in CMYK mode? I heard some CCD scanners have already this feature, is that the same as drum scanner’s CMYK scan?
- A scanner features its scanning resolution can reach 9600 dpi, what is it all about?
- Can I use the Microtek Scanners With SCSI Host Controllers ?

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